Newsletter
Subscribe to get the latest updates, tips and specials.


Receive HTML?

Questions?

Here at emailanywhere we would love to hear from you. If you have any email, exchange, vps or zimbra related questions, simply click on the quick question link below for a prompt reply.

emailanywhere - Ask a Question, Zimbra, VPS, Business Email

Quick Question

Home >> Support >> Mobile >> iPhone

iPhone

emailanywhere and iPhone

The Apple iPhone is a versatile device and can be used to access emailanywhere using IMAP/POP3, Safari, or ActiveSync. The ActiveSync option is available to with iPhone Software Update 2.0 or higher.

emailanywhere also has connectors for Windows and Macintosh that will allow your iPhone to sync to the emailanywhere server via local applications. Both connectors interact with Apple's iTunes; you must have iTunes installed to be able to sync.

Depending on your infastructure, you may wish to use one of these methods. emailanywhere reccomends the ActiveSync method as it provides Calendar, Address Book, and Mail syncing with one easy setup.

ActiveSync and the iPhone 

Note : Performing these steps can delete all of the existing contacts on your iPhone. This is a common problem for iPhone users when creating a new ActiveSync account. You should ensure that you have backed up all of your contacts before proceeding.

ActiveSync is the iPhone's native way to sync E-Mail, Contacts, and Calendars with Zimbra Collaboration Suite.  

  1. Install iTunes 7.7 or higher and upgrade your phone to iPhone OS 2.0 and above if necessary
  2. Set up a new mail account, selecting "Exchange".
  3. Enter your email address (e.g. “ This e-mail address is being protected from spambots. You need JavaScript enabled to view it ”) in the Email box.
  4. Enter your Exchange email address (e.g. “ This e-mail address is being protected from spambots. You need JavaScript enabled to view it ”) in the Username box.
  5. Enter your password in the Password box.
  6. The iPhone will now try to automatically discover the emailanywhere server. If this fails, then you will need to enter your server information manually. It will prompt you for this, enter the server name (e.g. webmail.emailanywhere.com.au).
  7. Now tap the home button and go into Mail. You should see your new account appear, and it should show your folders and email messages within a few moments. Congratulations! Email is now set up!

IMAP or POP3 Settings

Using IMAP or POP does not require any type of connector or ActiveSync. It is important to note that using these settings only will not sync Contacts or Calendars, only mail messages.

  1. Under Mail settings, select "Add Account..."
  2. Select "Other"
  3. Select "IMAP" or "POP3"
  4. Fill in the "Name", "Address", and "Description" fields
  5. Provide "Host Name", "User Name", and "Password" in the "Incoming Mail Server" section. The iPhone will automatically detect IMAP over SSL if your server requires it. SSL settings can be adjusted later under the "Advanced" section in the mail account settings.
  6. In the "Outgoing Mail Server (SMTP)" section, provide settings for "Host Name", "User Name" and "Password". As with the incoming mail server, the "Host Name" setting accepts the hostname:port format if the outgoing mail server uses a non-default TCP port.
  7. Save the configuration

Sub-Folders: Setting the IMAP Path Prefix to "INBOX" allows for the browsing of folders child folders of "Inbox", but peer folders such as Sent, Drafts, Trash, and Junk folders are not displayed.