ZCS Connector for Outlook

With the ZCS Connector for Outlook, users can use Microsoft® Outlook® 2003/2007 to access the emailanywhere server and synchronize data to/from Outlook for offline use. ZCS Connector for Outlook is a MAPI service provider that is installed on users' computers.

Important: Client computers must have Microsoft Office Outlook 2003 SP1 or later installed. See Microsoft's support article http://support.microsoft.com/?id=823633.

Email messages, contact lists, and personal calendars are synchronized to the Outlook 2003/2007 client.

System Requirements

• Outlook 2003/2007
• Vista, Windows XP SP2, Windows 2000, or Windows Server 2003

Downloading ZCS Connector for Outlook Install Program

The ZCS Connector for Outlook .msi file and user instructions can be downloaded from the Administration Console, Downloads area. The install program for the ZCS Connector for Outlook is in the Windows Installer .msi format so that it can be easily deployed to individual computers using your group policy software deployment process, or you can copy the .msi file to a directory that users can access and instruct your users to download the file directly.

Steps to Install the ZCS Connector for Outlook

It only takes a few minutes for users to install the ZCS Connector for Outlook on their computers and configure the connection to the emailanywhere server. Installing the Connector for Outlook creates a mail profile named Zimbra and designates it as the default profile.

The following describes the installation and configuration steps that are performed on each computer. User instructions can be downloaded from the administration console Download page. This one page pdf file explains how to install and configure the ZCS Connector for Outlook. Save this pdf file to a directory that user can access before they install the ZCS Connector for Outlook.

1. When the MSI installer starts, a Welcome dialog displays.
2. Next, the End-user License Agreement displays. Users must read the license agreement and click I accept the terms in the License Agreement.
3. Next, the installer is ready to install the Zimbra Service Provider on the computer.
4. The dialog displays the progress bar. When the installation is complete, Installation Complete dialog displays.
5. Users open Outlook, complete the Zimbra Server Configuration Settings dialog as follows.
   • Server Name. This is the emailanywhere server domain name (DNS).
   • Server Port. For secured connection, the standard port is 443.
   • Use Secure Connection. Check this box to establish a secure connection to that port.
6. Users enter their email address in Email address. The address should be entered as This e-mail address is being protected from spambots. You need JavaScript enabled to view it and their emailanywhere account password in Password.
7. They click OK and the installation and configuration of the ZCS Connector for Outlook is complete. The Zimbra profile is created.

Final Steps - Initial Sync

Users can now log on and use Outlook. If users did not have a previous emailanywhere account, (i.e. no email, address books or calendar activities), the first time they work within Outlook's mail, calendar or contacts folders, Outlook automatically syncs to the emailanywhere server.

If users have been using the emailanywhere Web Client and have email, address books with contacts, and calendar appointments on the emailanywhere server, Outlook will need to be synchronized to the emailanywhere server. To synchronize, users click Tools>Send/Receive. The initial synchronization can take a few minutes. If the default zimbra profile was created, the synchronized files are saved in the zimbra.zdb file located in the user’s Local Settings\Application Data\Microsoft\Outlook folder.

After the initial sync, Send/Receive updates Outlook and the emailanywhere server with changes made since the last sync.